Am I Still Able To Participate For Frequent Buyer Program?

Yes! Purchase 10-12 bags of quality pet food and receive one FREE!

Subject to brand participation. Some conditions apply:

The qualifying 12 bags purchased must fall within the same bag size category to qualify for the free bag.

Free bags must be redeemed in-store. Once a free bag has been earned the free bag credit must be used within 6 months or it will expire regardless of recent transactional history.

Free bag will be awarded after purchase of your 12th bag. If a member is purchasing their 12th bag plus their 13th bag in the same transaction, the free bag cannot be awarded in the same transaction. A separate, subsequent transaction will be required to receive the free bag.

All bag purchases will be recorded at the time of purchase. All returned bag purchases will be deducted from your bag total.

The entitlement to free bag has no cash value.

When Will My Order Ship?

Orders are shipped twice a week, on Mondays and Thursdays.

Can I Place An Order On The Same Day It Delivers?

Cut off time for delivery: 10 am on Mondays and Thursdays

Make sure you place your order before the cut off time, in order to receive it on the same day!

Can You Ship Raw Food?

Yes, however we are not responsible for the mishandling of products or products left unattended once they are delivered.

Raw pet food should remain frozen until ready to be fed.

Where Do You Ship? Do You Offer Free Shipping?

Downtown Toronto: 13 $ for orders below 88 $ before tax.

North York to Markham: 14.5 $ for orders below 188$ before tax. 

Aurora and New Market area: 16 $ for orders below 208 $ before tax.

Shipping fee is Non-Refundable. 

What Methods of Payment Do You Accept?

We accept Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, WeChat Pay and UnionPay.

What Is Your Return Policy?

Check the link for more details : https://tailblazersmarket.com/pages/refunds-policy

I Have A Coupon Code, How Could I Use It?

Click the shopping bag on the up right corner, select "View Cart", input your coupon code in the box, it will be applied on checkout page.

Anywhere I Could Leave A Message For The Team Member?

Click the shopping bag on the up right corner, select "View Cart", add your order notes in the box!

We will try the best to accommodate your special request.