Frequently asked question
Orders are shipped out every Wednesday at 6 PM. You will receive a text message with tracking information.
Cut off time for delivery: Wednesday 4PM.
Make sure you place your order before the cut off time, in order to receive it on time.
Yes, however we are not responsible for the mishandling of products or products left unattended once they are delivered.
Raw pet food should remain frozen until ready to be fed.
Check the link for more details: Shipping and Return Policies
We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, WeChat Pay.
Check the link for more details: Shipping and Return Policies